본문바로가기

Loan Business

The integrated Default Management System

The integrated Default Management System, for the improvement of work efficiency

This solution was developed in order to improve the soundness of assets and work efficiently. This solution on consist of 7 contents and 29 work units. It supports the structural work process by breaking down transactions into work units.

System Features

  • It was developed in August 27, 2003 to carry out the following functions
  • Integrate all default records for each customer, be it consumer loan, corporate loan or credit card loan, etc
  • Manage loans in arrears effectively by designating a person to take charge and supervise the collection performance record
  • Create Post-loan management logs automatically and swiftly provide analysis data on the status of arrears and monthly trends, etc
  • Create contents according to the workflow without separate e-manuals
  • Significantly reduce working hours by offering concurrent handling and direct linkage functions

System Scope

The Integrated Default Management System

  • 1 List of defaults
    Delinquent borrower list
    Delinquent account list
    Delinquent list Of borrowers
    List of borrow-ers under in-tensive ma-nagement
  • 2 Designation Of work
    Designation of Staff in charge
    Requesting in person
    Account transfer
    Authorizing collection
  • 3 Information on delinquent borrowers
    Information on Delinquent borrowers
    Basic information
    Loan information
    Personal history Credit history
  • 4 Property tracing
    Application for Civil complaints
    Registration of Property survey
    Deposit state
    Surety/Guaranty state
  • 5 Request for payment
    Phone-call
    DM
    E-mail
    SNS
  • 6 Analysis and Report
    Default state
    Default trend
    Requesting lf Payment performance
    Collection performance
  • 7 Helper
    Scheduling
    Notice
    Billboard
    Q&A
    Archive

Details

  • List of defaults
    Search for a delinquent borrower by branch, team and staff in charge
    Search for a delinquent account by branch, team, and staff in charge
    Search for the statement of the delinquent account of a specific borrower
    Search for a delinquent borrower under intensive management
  • Designation of work
    Register and change designated staff, and display the description of the designation
    Search for a delinquent account by branch, team, and staff in charge
    Search for the statement or the delinquent account of a specific borrower
    Search for a delinquent borrower under intensive management
  • Information about borrower
    Search personal, credit and date infofmation of delinquent borrowers
    Search for the status of loans extended by various lenders
    Search for the frequency of the past delinquency and credit recovery history
    Search for financial transaction information including problematic ones from the Korean Federation of Banks
  • Property trace
    Process the issuance of civil complaints via The internet
    Search for a delinquent account by branch, team, and staff in charge
    Search for information on the collateral, surety and guarantor
  • Requesting of payment
    Engage in urging activities through telephone conversations and messages
  • Analysis and report
    Search for various analysis reports on the default state and changes
    Search for information on the performance of the requesting activities by the branch and staff
    Search for information on the collection performance of the branch and staff
  • Helper
    Register and search the urging schedule by requesting
    Search for an alarm on system usage and modification history
    Contains question and answers related to the system usage
    Question and answer content related to system use

Expected benefits